A Leader's Guide to Working with Consultants

A Leader's Guide to Working with Consultants

Moving from Consultant Dependency to Building Internal Capability

Josh Atwell, Elizabeth Donaldson, John Esser, Ron Forrester, Ben Grinnell, Jason Hobbs, Courtney Kissler, and Jessica Reif


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With the end of the COVID-19 pandemic on the horizon, leaders are looking to accelerate their digital transformation efforts. According to one survey, 80% of executives across industries are planning to accelerate their transformations, with 65% expecting to increase the amount they invest in digital.
Given that many companies will not be building their full set of digital capabilities in house, we expect consulting relationships will remain popular among companies seeking to reinvent themselves. We do not intend to discourage the use of consultants—there are many situations where consultants can provide tremendous value. Instead, we hope to help you identify those situations and maximize the value of your consulting relationship while minimizing the risk of the engagement.