The Delicate Art of Bureaucracy

The Delicate Art of Bureaucracy

Digital Transformation with the Mokey, the Razor, and the Sumo Wrestler

Mark Schwartz

$12.99

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Description

Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy.

Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy. For anyone frustrated by roadblocks, irritated the business can't move fast enough, or suffering under the weight of crushing procedures, this book is for you.

No matter your role, you need a playbook for bureaucracy. This is it. With this playbook, you can wield bureaucracy as a superpower and bust through it at the same time


Author

Mark Schwartz:
As an Enterprise Strategist for Amazon Web Services, Mark Schwartz uses his extensive CIO wisdom to advise the world’s largest companies on the obvious: time to move to the cloud, guys. As the CIO of US Citizenship and Immigration Services, he provoked the federal government into adopting Agile and DevOps practices. Mark speaks frequently on innovation, change leadership, bureaucratic implications of DevOps, and using Agile practices in low-trust environments. With a BS in computer science from Yale, a master’s in philosophy from Yale, and an MBA from Wharton, Mark is either an expert on the business value of IT or just confused and much poorer. Mark is the author of The Art of Business Value, A Seat at the Table, and War and Peace and IT and the winner of a Computerworld Premier 100 award, an Amazon Elite 100 award, a Federal Computer Week Fed 100 award, and a CIO Magazine CIO 100 award. He lives in Boston, Massachusetts.

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